Tag: Amazon

Only in Israel: an Amazon Store that sucks!

(Photo Credit: Globes Israel)

By Chava Ewa

Last Updated 10/3/2019 at 10:30 AM

Bet Shemesh: The Anglo Israeli Community was paralyzed with fear today over rumors that Amazon Israel had been hacked… and turned into a website selling a poor selection of overpriced Israeli products. The eagerly anticipated launch of the online retail giant in Israel only fueled confusion and disappointment among Olim.

I put off my yerida for this!” explained Ramat Bet Shemesh resident Dassie S. “I stopped myself from publishing an angry rant on Keep Olim In Israel announcing my departure. I let my brother come and visit from America without bringing me a suitcase of Ziploc bags! They told us Amazon was opening up here, so I decided that I could tough it out. But when I opened my computer and typed in Amazon.co.il and just saw stam overpriced Israeli products, I was sure they had been hacked or something. Why does HaShem hate us?

The Daily Freier then went to Amazon Israel’s Headquarters in Haifa to demand answers. “No, we haven’t been hacked.” replied an exasperated Customer Service rep named Yuval. “It’s not a prank. Yes, it’s supposed to be like that. And no, I haven’t heard about your special steak spice. Can’t you just buy your spices at the Shuk? I’ve had this conversation a million times today.

Sadly, this was indeed not an elaborate prank. After several email exchanges with Amazon Israel customer service, the Daily Freier confirmed that they do not intend to stock Montreal Steak Spice, Neosporin, or the snack-size Ziplocs that you can’t even find at Osher Ad. They do, however have t-shirts from Adika (um… whoever they are) and dishes from Naaman. We caught up with our friend Dassie to get her opinion on this business model.

So, like instead of going to literally any Israeli mall to buy Naaman dishes, I can pay extra on Amazon and still have to wait for the Doar? Yeah….no.

These spoiled Americans, they expect too much.” laughed Yuval. “They want cheap prices, they want fast delivery, they want cheerful customer service reps. Who do they think we are? Next thing you know, they’ll be wanting their parcels delivered by flying robots. Hahahahaha.

If you don’t think I’m going to complain about this in my Aliyah Blog, you’re in for a big surprise.” warned Dassie. The Daily Freier admonished Dassie that as we approach Yom Kippur, it’s imperative not to spread malicious gossip. Yet she was adamant. “It’s not Lashon Hara if it’s true.

 

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“Fool me once, shame on you. Fool me twice, shame on Amazon!” Free Shipping to Israel cancelled

By Chava Ewa

Last Updated 9/14/2018 at 1:00 PM

Ramat Beit Shemesh: Israelis are performing their annual ritual of forgiving those who have transgressed against them. Yet there are some things they just can’t forgive. Roger Waters? Sheikh Nasrallah? That Idiot from Code Pink? No, No, No. We’re talking something much more serious: the Customer Service Behemoth known as Amazon, which gave Israelis free shipping for a few days and then took it away from them.  The Daily Freier spoke to one of Amazon’s victims to hear her story of betrayal and loss.

It’s been a difficult year.” explained Rivky G, an immigrant from New Jersey. “I’ve had PTSD (Post-Target Stress Disorder), you know, from Target’s Chillul HaShem last year.” Rivky, like so many of her Ramat Beit Shemesh neighbors, had her Target orders cancelled a year ago. “It wasn’t just that I didn’t get my Pumpkin Spice k-cups, it’s the principle of the matter! They make promises and then the deal just disappears! Who do they think they are? Golan Telecom?

I could never forgive them.” Rivky complained. “It was Erev Yom Kippur and I had forgiven my crooked landlord, my roommate who chipped my iPad screen and even that rotten boyfriend who cheated on me with some frecha from work. But this was too much! And seriously, they should have begged for mechila properly.” Rivky was crestfallen and resolved never to trust anyone ever again.

The Daily Freier then reached out to Rivky’s native Israeli coworker Anat for further perspective on this ongoing tragedy. “It was cool to see her all cynical and jaded.” she chuckled. “All of a sudden, Rivky began to suspect that everyone was out to cheat her and lie to her. She would yell at everyone…. ‘I think you’re lying! I’m not a freier!’…. she said it so convincingly, you know, like a real Israeli. I was so proud of her.” It seemed that, sof sof, Rivky had learned the secret to being Israeli.

But then it happened… Amazon. “I heard about this free shipping promotion and I couldn’t risk missing out, so I made an order… just one.” Rivky said. “OK, maybe more than one, but not like a lot of orders which would cripple the Israeli postal system or anything.” And then the inevitable happened. Amazon, like Target, had miscalculated Israelis’ appetite for American products and stopped its shipping promotion. “I can’t believe I fell for it.” Rivky cried. “Now I need my parents to visit me so they can bring everything I ordered online for Chanukah…. Oh and also Ziplocs. Next time I hear of another American company offering free shipping, I won’t trust them… never ever!… not a chance!… ummm… I mean, unless it’s like something really good?”

“But if my parents make Aliyah, who will shlep my shopping to Israel?” American Olah sues Nefesh B’ Nefesh

Living the Dream Aliyah Nefesh B' NefeshDISCLAIMER: This article has been submitted by a guest writer and by no means represents the editorial opinion of the Daily Freier. ‘Cuz we mamash love Nefesh B’ Nefesh. Live the Dream!

By Chava Ewa

Last Updated 10/29/2017 at 3:30 PM

Ramat Beit Shemesh-Aleph: An American Olah-Sorta-Hadasha has served Nefesh B ‘Nefesh with a restraining order, stipulating that the esteemed Aliyah agency stay no less than 500 meters from her parents and “not to try to reach them on Pinterest.” Ramat Beit Shemesh-Aleph resident Sherrie M. has laid down the law with Nefesh B’Nefesh on behalf of her elderly parents. Nefesh B’ Nefesh is now barred from any contact or communication with Sherry’s parents for a period of 10 years. Speaking from her home, Sherrie explained how distressed she was upon learning that a Nefesh representative had spoken at their family Shul and was passing out brochures.

The fliers said ‘Live the Dream‘. But how do they know what my parents’ dream is? Maybe their dream is to stay in New Jersey and come visit me every four months with three extra suitcases of my online purchases. Did they every think of that? Huh???

They’re selfish! They’re only thinking about themselves and their agenda… shame on them for taking advantage of vulnerable older people like that!” Sherrie fumed while browsing Amazon for pumpkin spice k-cups. “You think two cases is enough? Or should I get three? What about Ziplocs?

Despite all the current drama, Sherrie assured the Daily Freier that she was reasonable and open to compromise. “I would be happy if they spoke with Nefesh once the restraining order is up. Besides, in 10 years Shloimie my oldest boy should be going off to YU. So you know, I will just have Target ship everything to his dorm and he can bring it to me during Spring Break, Summer Break, the Chagim, and Chanukah.

Using their online package tracer, the Daily Freier was able to follow an Amazon delivery truck to the Teaneck, New Jersey home of Murray and Rhonda, Sherrie’s parents. “Our daughter is a true Zionist pioneer and we are so proud of her. Things are difficult over there. Even Target is afraid to ship to them! So if we can help her by bringing a few things, it’s the least we can do.” explained Rhonda. “Imagine if she had to go to the mall. I mean, those are dangerous places! Our ladies tehillim group has been davening for that poor boy lost in Dizengoff center since 2015. Wait…. did he ever make his way out?